A man in military uniform seated at a desk, focused on paperwork in a professional office setting.
A man in military uniform seated at a desk, focused on paperwork in a professional office setting.

The Agile AI Advantage: Supporting Global Marine Operations with Modernized Logistics

CACI Case Study

Overview

The U.S. Marine Corps relies on fast, reliable, and innovative development to support the Global Combat Support System–Marine Corps (GCSS-MC), the core system of record for supply chain and maintenance management. After experiencing significant challenges with costly sustainment, frequent downtime, and slow delivery of new capabilities, the customer contracted CACI to deliver with more velocity at a lower cost. Through continuous improvement of the GCSS-MC platform, CACI has ensured mission readiness for over 20,000 marines across 75 locations.

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By the numbers
98%
operational availability
99.9%
system reliability
145%
increase in delivery velocity
250+
releases per year
145%
increase in delivery velocity
99.6%
defect free releases
Challenge

Modernizing logistics to match mission speed

For years, outdated systems and fragmented logistics workflows have created friction across military supply chains. In critical operational settings, the Marine Corps experienced delays, duplicate orders, and poor visibility into logistics data. They required support to fix these problems — but modern military needs demand constant evolution. As the Marine Corps pursues digital modernization and integrated data systems, the GCSS-MC mission has expanded to include cloud migration, DevSecOps, and full-lifecycle sustainment of enterprise resource planning (ERP) system.

That’s where CACI comes in. With decades of ERP expertise, a deep bench of cleared technologists, and one of the largest Agile frameworks in the federal government, CACI was equipped to support the Marine Corps in achieving its modernization goals.

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Results

Faster delivery, stronger performance, lasting impact

CACI deployed its proven AiSF to sustain, enhance, and modernize GCSS-MC . The AiSF model allows geographically dispersed teams to collaborate seamlessly across time zones and disciplines.

CACI's delivery model at work:

220+
people supporting integrated
agile delivery operations
20
product teams integrated
across 2 portfolios
(adding 9 in 2024)
5
operations scrumban teams
that provide 24/7
on-call support and security
20+
AI agents
deployed

With CACI’s support, the Marine Corps’ supply chain and logistics system is not only stable and secure but continuously evolving to meet future mission demands. CACI’s work on GCSS-MC has led to major improvements across operational performance, user experience, and long-term system agility. Operational availability rose from 85% to 98%, marking a 13-point increase. Over the past four years, delivery velocity improved by 145%, quality increased to 99.6% and change request delivery velocity grew by 300% — all while averaging over 240 releases annually.

“From password automation to the deployment of advanced robotic process automation (RPA) bots, CACI ensures rapid delivery without compromising security, compliance, or user satisfaction,” said CACI Vice President of Advanced Supply Chain Solutions J. Blair Parsons III.

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Callouts

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Agile delivery that keeps pace with the speed of mission

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Enhanced stability and performance across global operations

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Future-ready ERP modernization for sustained readiness

Future

Driving GCSS-MC toward digital-first readiness

As GCSS-MC continues to evolve in support of a digital-first logistics environment, CACI stands ready to extend its mission.

“Our deep expertise will continue to ensure that GCSS-MC remains a modern, secure, and high-performing system that meets the needs of the warfighter,” said Parsons.

Resources

Chief Digital and Artificial Intelligence Office Awardable logo
News release
Tradewinds designation
CACI achieved “Awardable” status for DoW work through the Tradewinds Solutions Marketplace.
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What we do
Differentiated AI capabilities
Government personnel can access CACI’s vetted AI solution video available through Tradewinds.
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What we do
Agile Solution Factory
Explore CACI’s delivery execution model that accelerates secure, high-impact IT delivery.
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What we do
NextGen ERP
Learn how CACI yields transformative solutions to government business systems and operations.

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