- Capture and archive over 40 million documents
- Create mechanism to secure sensitive document information
- Map newly ingested documents into the existing case management system
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- Developed document capture solution
- Implemented electronic system, with formal workflow to redact sensitive documents
- Implemented end-to-end onsite and remote support team
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- Provided first method for NARA to process and maintain electronic records
- Reduced error rates in regulatory reporting
- Improved productivity of redacting sensitive information through use of online system and automated business processes
- Increased the throughput of documents processed by the agency
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