- Responsible for all functional requirements for AF enterprise budget system support [Financial Information Resource System (FIRST)]
- Release of compliant funds distribution system (scheduled for release 60 days after contract award)
- No consolidated AF FM systems training or support programs
- Lack of standardization within legacy financial systems data
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- Won this work away from incumbent and transitioned 39 staff within 14 days
- Developed and delivered Automated Funds Management (AFM) tool
- Migrated from prior vendor tools to AF standard Oracle tools
- Standardized financial data and maintain Air Force Data Dictionary (AFDD)
- Enhanced AF FM distance learning strategy through development of CBT and webinars
- Implemented integrated customer service environment to provide support for nine enterprise financial systems
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- Air Force FIRST financial functional requirements delivered on schedule
- Air Force provided enterprise, CFO Act-compliant funds distribution system - replaced two legacy applications
- Data management provides daily support to all AF financial systems with accurate element information
- Trainers continue to train the same annual number of financial system users across AF by using distance learning portal and webinar vs. TDYs
- Customer service closes the average ticket in 24 hours
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