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EAGLE Functional Category 2
Proven Industry Performance. Defense Intelligence Homeland Security Federal Civilian

Functional Category Overview

FC2: Operations and Maintenance

The full range of Operations and Maintenance solutions, processes and procedures are included, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions.

These solutions may be required across the DHS Infrastructure, to include but are not necessarily limited to

  • Data center operations and support
  • Help desks and field support services
  • Network and security operations
  • Collaboration services