Communications

Recruitment Programs

Interactive Training

Contact Center

Consulting

Our marketing and design groups work hand-in-hand with a world class technical team to develop interactive communications that elicit maximum audience response rates. We develop websites, multimedia presentations, webcast events and direct email campaigns that have produced click through rates averaging above 20%, with some reaching as high as 80%.

CACI's Interactive Training group designs customized educational programs that help your employees improve their skills at anytime, from any location, at a fraction of the cost of classroom training. We offer end-to-end solutions, from custom application development to instructional systems design, content development and graphic design.

• Distributed Learning – Interactive CD-ROM
• Distance Learning – Web-Based Training
• Online and CD-ROM Sales Training
• Electronic Performance Support
• Testing, Evaluation and Reporting

Distributed Learning – Interactive CD-ROM

Interactive CD-ROMs are ideal for organizations that need to provide training over a wide geographic area and incorporate video, 3-D graphics and other robust multimedia files into their training programs. We recommend distributed learning for our clients whose training content will remain relatively constant over a period of time, such as tutorials for using proprietary software or office equipment. CACI interactive training specialists design distributed learning media with an easy-to-use interface that offers quick access to content and helps decrease the learning curve.

Distance Learning – Web-Based Training

Web-based training is ideal for organizations that have changing or just-in-time training needs over a wide geographic area. CACI interactive training professionals design and build both asynchronous (self directed) and synchronous (instructor facilitated) online training programs.

Like CD-ROMs, asynchronous training includes self paced tutorials. But CACI provides customers with customized content management systems that let you update your training quickly and easily without technical assistance. Our synchronous training programs offer the benefits of real time classroom training to disbursed audiences through satellite broadcasts, videoconferences and interactive web meetings. Travel costs are minimized and the programs can be indexed online for later reference.

Return to Top

Online and CD-ROM Sales Training

While all employee groups can benefit from online and CD-ROM training, sales teams have unique learning requirements. CACI instructional systems designers have the expertise it takes to build training programs that sharpen your sales team's selling skills and product knowledge. We incorporate features and benefits, typical selling opportunities, smart questions to ask customers to uncover needs and tests that verify participants' knowledge of the materials.

In the end, your sales professionals are better equipped to identify typical selling opportunities and counsel customers about purchases and services.

Electronic Performance Support

CACI's Electronic Performance Support tool is a desktop aid that intake or frontline workers can use to answer questions or respond to requests for information in person or over the phone. We customize the EPS tool for our customers so that their information is arranged in an easy-to-retrieve format, giving employees basic scripts for a variety of questions. The Electronic Performance Support tool ensures that information being disseminated by different employees is consistent, reliable and accurate.

Return to Top

Testing, Evaluation and Reporting

We incorporate tests and quizzes into our online and CD-ROM training programs that determine if students have adequately grasped the lessons. Our online testing systems are integrated with a backend database and reporting system that tells managers how well their employees are doing, what lessons should be reiterated, and even what training modules need to be revised. This system ensures that our success is measured by the success of your learners.

Return to Top