Often formal classroom training is not enough. If you, your routing officials, travelers or others need real world coaching and onsite assistance with the Defense Travel System, we have the solution. Our analysts have years of experience assisting defense travel professionals on how to maximized DTS usage.

We typically come onsite for five days. Afterward, you will find that managing DTS is much easier, routing is streamlined and travelers generate fewer document mistakes. While no two organizations are alike and each onsite support effort is tailored to specific needs, a typical five-day visit consists of

Monday

DTS Organization Review with DTAs

• Business Rules
• DTS Organization
• Routing Lists
• LOAs
• Budgets
• DTS Travel Patterns (i.e., group travel, invitational)

Routing Lists

• Review, Update and Create
• Streamlining

Lines of Accounting

• Review
• Use of Special Characters

Budgets

• Review
• Wildcards

Groups

• Group Structure
• Global Group Membership

Tuesday

Over-the-Shoulder Live Document Processing Coaching (all day)

• Identifying and Reconciling Problematic Documents
• Debt Management and CBA Reconciliation Coaching (if required)
• Reports
• Traveler/Routing Official Classroom Training Setup

Wednesday

Traveler and Routing Officials (RO) Training

• Traveler and RO Morning and Afternoon Sessions (0800-1030, 1300-1530)
• Routing Officials Only (1030-1130, 1530-1630)

Thursday

Traveler and Routing Officials (RO) Training

• Traveler and RO Morning and Afternoon Sessions (0800-1030, 1300-1530)
• Routing Officials Only (1030-1130, 1530-1630)

Friday

DTA Coaching

• Review of Findings and Recommendations
• Registering with Tier 3 Travel Assistance Center
• Registering for Passport Access