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Debt Management Monitor Training - Now Three Full Days
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For more information on CACI Defense Travel Training and Support
- CACI Training Homepage
- Meet the Team
- Defense Travel Course Descriptions
- Defense Travel Training Home Page
- Lead Defense Travel Administration
- Advanced Lead Defense Travel Administration
- Centrally-Billed Account (CBA) Management
- Debt Management Monitor Training
- Defense Travel Policy
- Organizational Defense Travel Administration
- Financial Defense Travel Administration
- User/Traveler Training
- Long-Term Support
- Approving/Routing Official Training
- Over-the-Shoulder Support
- Technical Training Course Descriptions
- Training Calendar
- Contacts
- Directions and Hotels
- Flyer download
279 KB - DTS Homepage
| Date | Location | Registration |
|---|---|---|
| Apr 11 - 13 | Chesapeake, VA | Click to Register |
| Jun 20 - 22 | Chesapeake, VA | Click to Register |
| Oct 10-12, 2012 | Chesapeake, VA | Click to Register |
This training course is designed to assist financial management representatives in tracking, processing and recording debt incurred by travelers within the Defense Travel System. Students will receive training with easy to follow guidelines and tools on
- serving due process
- assisting travelers with payment options
- waivers
- appeals
- payroll collections
- out of service debt
- the DMM reporting system
The student will be provided over the shoulder training with a subject matter expert to field questions and assist in using the DMM tools. The training course concludes with students receiving specific guidance on how to mitigate future debt, help desk information and a certificate of training.
Introduction and Overview
- Administrative Remarks
- Overview of DTS System and DMM
- Introduction to DMM Guidelines
- Manuals and Resources
Part 1 – Five Steps to Clear Debt
- Establishing Debt
- How does the debt occur
- Actions taken by the traveler and the AO
- Post-approval actions
- Debts of $10 or less
- Managing the Debt – DMM Gateway
- Traveler and AO responsibilities
- DMM responsibilities
- Understanding the DMM Gateway
- Due process
- Debt look-up
- Action required
- Awaiting response
- All debt
- Initiating Debt Collection, Waivers and Appeals
- Advice of collection
- Over collections
- Manual collections
- Waivers and appeals
- Regulations and procedures
- Payroll collection
- Military, civilian and Marines
- De-scheduling automated collections
- Out of Service Debt
- OSS process
- Write-off process
- Satisfying the Debt
- Recording the payment of debt
Part 2 – Over the Shoulder Training and Troubleshooting
- Navigating DMM
- The logical flow of the DMM
Using the Five Steps to Clear Debt
- Using the steps, research the number of debts and begin the five steps of satisfying debt
- Running Reports
- Amending a document
- Cancellation procedures
- Problem Solving
- Resolve past and current issues with subject matter experts to satisfy debt
- Steps to take for trouble shooting