CACI is qualified to perform work on OASIS because we have had a longstanding and successful partnership history with GSA for more than 15 years, as evidenced by our existing GSA Schedules (including MOBIS, LOGWORLD, PES, Scientific, FABS, and Alliant GWAC, and a host of other multiple-award IDIQ contracts). We have bench strength across the required OASIS mission areas to meet a wide range of task order requirements, as well as the ability to respond quickly to task orders. Additionally, task order risk is reduced because we have comparable programs of size, scope, and complexity relevant to OASIS.
We have an existing range of customers (to draw from for Opportunity Inputs) and contracts across civilian and Department of Defense agencies that can help bring work to the OASIS vehicle. Our proven methodology for task order execution includes the successful use of standards and processes for reducing performance risk, increasing performance quality, and providing real-time visibility into contract and task order performance to our customers and GSA.
We have identified a highly experienced management team with automated tools, processes, and procedures to effectively manage the contract vehicle as well as multiple concurrent task orders. Finally, we are proactive practitioners of applying metrics to performance to ensure client satisfaction and successful task order delivery.
Dedicated, Comprehensive GSA PMO
With our dedicated GSA Program Management Office (PMO) that has been in place for more than 15 years, CACI is ready to guide clients through the process and fully implement solutions on the OASIS vehicle. With PMOs located on both the East and West Coasts, we provide service and support globally.
Led by our GSA/GWAC Program Manager Ted Buford, our dedicated GSA PMO staff provides continuing support for business development, contracts, subcontracts, pricing, and proposals. What's more, the PMO reviews every task order RFQ to ensure it is within the scope of the contract.
In addition to everything else we offer, CACI provides clients with superior support and services because we make customer service part of the process. While we measure our progress with detailed project performance metrics, we measure success through customer satisfaction. We have two robust programs in place that ensure success and solidify our value proposition for clients:
- Excellence+ is our independent assessment program that provides us with objective measurements of customer satisfaction. The information collected helps us improve our quality processes, identify and resolve problems quickly, and measure trends in our performance both over time and against our competition. With Excellence+, we have a benchmark for constantly improving on the highest quality customer care in our industry. CACI professionals are dedicated to close customer interaction to head off problems before they occur and ensure complete customer satisfaction.
- Delivery+ is our framework for ensuring high-quality, low-risk solutions and services for CACI clients. Intended for use by project managers and project technical and support staff engaged in developing and delivering solutions and services to CACI clients, it provides a company-wide set of expectations for project execution, as well as reusable and tailorable process assets to help us ensure high quality and reduced risk in every project we deliver.