2. Outsourcing
- Program Management
- Transition Planning
- Management of Call Center
- Hardware and Software Configuration
- Network Operations and Web Management Support
- Leasing of Hardware and Software
- Tools and Applications (including Application Service Provider)
- Infrastructure Networking
- Capacity Management
- Database Administration and Data Storage Management
- Backup and Recovery Services System Console Operations
- Production Control
- Mission Management Support
- Information Assurance
- Hardware/Software Maintenance
- Asset Management
- IT Acquisition Management
- Technology Infusion
- Desktop Computing as a Unified Service
- Managed IT Services Support
- IT Impact Analyses
- Workflow Management
- ISO 9000 Analyses and Implementation Support
- Business Processes
- Solution Leasing